If a customer files a chargeback determined to be negligent or fraudulent:
1. The customer will be permanently banned from placing future orders.
We will no longer fulfill or accept orders from any account, email address, phone number, or shipping address linked to the dispute.
2. The incident will be treated as an attempt to obtain goods without payment.
This is considered civil fraud under U.S. commerce law.
3. All documentation will be turned over to the bank’s fraud department.
Banks may take independent action against customers who repeatedly file fraudulent disputes.
4. We may pursue legal remedies if the loss is substantial or repeated.
This includes, but is not limited to:
- Civil claims
- Reporting the fraud to credit bureaus or local authorities
- Collection agency involvement
We reserve all rights to recover losses resulting from fraudulent chargebacks.
5. Orders in progress will be immediately halted and any future attempts to purchase from us will be automatically blocked.
Dec 9, 2025