ACCOUNT & SUPPORT

• Do I need an account to order?

  Nope! You can check out as a guest. But creating an account makes it easier to track orders, manage your subscriptions, and keep your favorite designs handy.

• How do I track my order?

  Once your order ships, you’ll get an email with tracking details. You can also log in anytime to see the status of current or past orders.

• Who do I contact for help?

  We’re real people and we’re happy to help. Email us at help@ornamentshop.com or use the chat bubble on the site. Our support team is based in the U.S. and answers fast (and friendly).